Overview

This document provides guidelines for BlackBerry® Smartphone users to install the MINO Application and a user guide on how to use and configure MINO.

The MINO client business edition for Blackberry® Smartphone provides the following major features:
  • Full integration of your Blackberry® Smartphone address book
  • Direct dial from your Blackberry® Smartphone address book or keypad
  • Shortcuts and submenus to access MINO functionalities easily
These features allow you to seamlessly use MINO from your Blackberry® Smartphone to realize big savings on international calls.

I. Installation

I.1. System Requirements

The MINO application is fully supported on Blackberry® Smartphones OS version 4.0 to 4.3. You can check the version of you Blackberry® Smartphone operating system by clicking Options and then selecting About.

I.2. Installing MINO for the First Time

You can install the MINO application on your Blackberry® Smartphone in one of two ways - with or without using the BlackBerry Enterprise Server(BES).

I.2.1. Installing MINO with BlackBerry Enterprise Server

The BlackBerry Enterprise Server (BES) is a centralized management solution for companies that use BlackBerry® devices and messaging services. If your company uses BES to manage its BlackBerry® devices, your Blackberry® Smartphone administrator can use BES to push the MINO application to your Blackberry® Smartphone without any intervention from you. Please contact your BES administrator or Company MINO Administrator (CMA) for MINO application installation.

I.2.2. Installing MINO without BlackBerry Enterprise Server

If your company is not going to use BES to install the MINO application, you can follow these steps to install the application yourself.
Before beginning the installation, your Company MINO Administrator (CMA) must create your user's account. Once the account is created, the CMA will either send you an SMS with the link to download MINO (with this option, your PIN will already be filled in). Or your CMA will send you an email with your PIN. Once you have your PIN, you can begin the installation.

1. Launch your BlackBerry® Smartphone web browser BB, home screen, launch browser
2. Click on the trackball or trackwheel and select Go to... BB, browser, go to ...
3. Enter the following URL in the address bar: http://getmino.com/corp

Select *Blackberry® Smartphone RIM: MINO Business
BB, enter http;//getmino.com/corp BB, select MINO Business
4. Click on Download

The MINO application will automatically extract and install onto your device
BB, download MINO
5. Enter your MINO PIN when prompted and click Save BB, enter MINO pin number
6. The MINO application will now connect to the MINO Server and authenticate your device BB, download MINO, connecting screen
BB, warning sign
You may receive the following alert based on your phone's security settings

Click Yes
BB, downloading, no domain certificate, click yes
7. Wait while MINO processes your request.

You may now begin using MINO!
BB, donwloading, processing screen BB, MINO Business has been installed screen

I.3 Upgrading MINO

Upgrading MINO is very similar to installing MINO. However:
  • If you have installed the MINO with BES, you have to upgrade with BES due to the potential restricted IT policy set by BES.
  • If you have a version of MINO prior to 3.13.26 installed, to upgrade, it is highly recommended to uninstall the previous version and then install the latest version. If the application was installed through BES, you will need to ask your BES administrator to uninstall the version and install the latest version through BES.

I.4. Removing MINO from a Blackberry® Smartphone


1. Click on Options

Click on Advanced Options
BB, removing, click on options BB, removing, click on advanced options
2. Select Applications from the list

Locate and highlight MINO Business in the applications menu
BB, removing, advanced options, applications BB, removing, advanced options, applications, MINO Business
3. Click on the trackball or trackwheel and select Delete from the menu

Click on Delete to confirm deletion of the MINO application
BB, removing, advanced options, applications, MINO Business, delete BB, removing, advanced options, applications, MINO Business, confirm delete
4. Click on Yes to restart your device

The MINO application has now been successfully removed
BB, removing, deletion will occur when device is restarted

II. Activating MINO

II.1. Activating MINO with BlackBerry Enterprise Server

Skip this section if your MINO client is not installed through BES push.
When you launch MINO for the first time, an Account Activation screen appears. Enter the required fields and click Activate.
  • First Name- enter your first name
  • Last Name- enter your last name
  • Country Code- country code for your mobile phone number (i.e. 1 for US or Canada)
  • My Phone Number- your mobile phone number for the device on which the MINO application is installed
  • Email- your corporate email
BB, activating, enter info

II.2. Activating MINO without BlackBerry Enterprise Server

If you installed MINO without BlackBerry Enterprise Server, the activation is done automatically after you have entered your PIN number, at the end of the installation process (section I.2.2).


Important Notes About Installation and Activation

After installing MINO, you need to activate your account to use MINO. During the account activation process, the following messages might pop up:
BB, imp. notes, application attempting to access phone logs, click yes Check Don't ask this again and click Yes. This allows MINO to function properly. This message will not pop up the next time you use MINO.

BB, imp. notes, allow this connection screen Check http connections to... and click Allow this connection. This allows MINO to function properly. This message will not pop up the next time you use MINO.

If you accidentally click No or Disallow this connection, you might not be able to use certain features. In order to use all MINO features, go back to your Blackberry® Smartphone's options:
1. Click on Options

Click on Security Option
BB, imp. notes, click on options BB, imp. notes,options,  security options
2. Click on Application Permission

Select MINO
BB, imp. notes, options, security options, application permission BB, imp. notes, options, security options, application permission, MINO
3. Click on the trackball or trackwheel and select Edit Permissions

Change the Connections to Allow or Custom
BB, imp. notes, options, security options, application permission, MINO, edit permissions BB, imp. notes, options, security options, application permission, MINO, edit permissions, allow

III. Navigating Through the MINO Application

BB, navigating, click on call with MINO Once you launch the MINO Application, the main MINO Menu appears. Through the MINO Menu, you can make calls using MINO, access contacts from your phone's address book, review your calls made using MINO, change your settings and make a call to MINO support.

III.1 Call with MINO

Clicking on Call with MINO allows you to place a MINO Call.
Once you click on Call with MINO, the following screen appears:

BB, navigating, call with MINO, dial
  • Call from #: The default number you set to initiate a call. If you did not set a default number, your mobile number is set as the default call from #
  • Call to #: The number you wish to call

  • To place a call, you can either select Dial or click on the trackball or trackwheel and select Dial

When your cursor is on Call From #, clicking on the trackball or trackwheel brings up the Call with MINO Menu:

BB, navigating, click on trackball, dial
  • Dial: Initiates a MINO Call
  • Call From # List: MINO initiates calls from your default mobile number to another phone. However, if you have built a call from # list, you can change your default call from number
  • Help: Displays help for this menu

The Call From # List has its own menu:

BB, navigating, call from # list menu, select
  • Select: Returns to the MINO page with the selected number as the Call From #
  • Set as Default: Sets the selected number as your default Call From #
  • Edit: Redirects you to the Edit Call From # page and allows you to edit the Name, Phone Number and Country Code for the selected number
  • New Number: Allows you to add a new number to your Call From # List
  • Delete: Deletes the selected number from the Call From # List
  • Help: Displays help for this menu

III.2. Contacts


Clicking on Contacts redirects you to your phone contacts. This features allows you to select a contact without returning to your phone menu.

III.3 MINO Call Log

MINO Call Log allows you to view all your calls made with MINO.
From the MINO Call Log Menu, you can:
  • Dial: Redials the number you selected from your call log
  • View: Displays the Call From #, Call To #, and Time of the call
  • Add to Contacts: Adds the selected number into your phone address book
  • Delete: Deletes the selected call log
  • Delete all: Deletes all call logs

III.4. Settings

Settings allow you to change or enter your MINO PIN number, change the default Call From Number and set the Smart Dialing options you want.
  • MINO PIN Number: Unless you downloaded the MINO application through the MINO Website www.getmino.com/corp, your MINO PIN (Personal Identifier Number) is already inserted in the MINO PIN Number field.
  • My Mobile #: Your default mobile number with the country code.
Example Usage
Smart Dialing Default:
  • Country Code: +1
  • Area Code: null
  • National Number Length: 10
  • Address Book Contact #: 4083437500
When making a MINO call, the Smart Dialing feature will dial +14083437500
  • Smart Dialing: Most US numbers are stored as 10-digit strings in your address book, excluding country code. When traveling abroad you cannot make direct call back to the US without appending the country code (1) first. This feature will automatically append +1 to any 10-digit dialing string.
    The default area code is null, however, you can set as default the area code you call the most, this will append the default area code to any 7 digit number you call (if you have set the National Number Length to 7).

While in Settings, clicking on the trackball or trackwheel brings a Settings Menu:
  • Save: Saves your current settings or the ones you just changed
  • Call From # List Allows you to add and change your default call from number
  • Start Page: Sets the default landing page when the MINO application is launched
  • After Business Hour: If "Alert Message" is enabled, a message will warn you when you call a contact after business hours

III.5. Help

The help menu gives you basic information on how to use the MINO Application. From this menu, you can initiate a call to MINO support by clicking on the trackball or trackwheel.

III.6. About

The About section contains the version of the MINO application installed in your device, the support phone number and email, and MINO's Website. From this section, you can initiate a call to MINO Support by clicking on the trackball or trackwheel.

IV. Using MINO

IV.1. Making a MINO Call

When in the US, you have three options to make a MINO Call: from your address book, from the MINO Menu and from any valid number in your call log, email or web browser.

IV.1.1. From your Address Book

1. Open your Contacts

Select the contact you would like to call
BB, using, open address book BB, using, select contact to call
2. Click on the trackball or trackwheel

Select Call with MINO
BB, using, click on trackball, select call with MINO

IV.1.2. From the Call Menu in the MINO Application

1. Open the MINO Application

Click on Call with MINO
BB, using, launch MINO BB, using, click on call with MINO
2. In the Call to # field, manually enter the phone number you would like to call starting with the country code

Select Dial
BB, using, enter call to number BB, using, click dial

IV.1.3. From the key pad, call logs, email, web browser, etc...

Click on the trackball or trackwheel where a valid number is present and select Call with MINO

IV.2. Completing a MINO Call

Once you have dialed the number with MINO, you will see a brief message showing the status of the Connecting and Processing phases. BB, completing, connecting phase BB, completing, processing phase

BB, completing, your phone will ring Once the connection is established and the request is processed, the screen on your device will inform you that your mobile phone will ring in a few seconds. When your phone rings, you will see that the incoming call is the number you just entered.
After answering the call, the MINO voice informs you that MINO is connecting your call. You will hear the standard ring tone, which means the called party is connected.

IV.3. Cancelling a MINO Call


BB, cancelling, connecting phase screen, click cancel You can cancel a MINO call request when you are on the Connecting phase by clicking the Cancel button.

V. Using MINO Abroad

You can use the MINO Application when travelling abroad, however, the mobile carrier treats the call with MINO as an incoming call and charges incoming roaming fees. If while abroad, you have access to a local landline or a local mobile phone, you can avoid the incoming roaming fees by changing your default Call From Number.
By default, the MINO Call From Number is set to your mobile number. When traveling abroad, you can change your default Call From Number to a local landline or mobile. As a result, your local landline or mobile will ring when you initiate a MINO call. This easy-to-do change enables you to call anywhere using MINO without incoming roaming fees.

V.1. Changing the MINO Default Call From Number

1. Launch the MINO Application

Click on Settings
BB, changing default, launch MINO BB, changing default, click settings
2. Click on the trackball or trackwheel

Click on Call From # List

Click on the trackball or trackwheel

Click on New Number
BB, changing default, settings, call from number list BB, changing default, settings, new number
3. Enter the Name, local Phone Number and Country Code

Click on the trackball or trackwheel

Click on Save
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4. Highlight your new number

Click on the trackball or trackwheel

Select Set as Default
BB, changing default, set as default

V.2. Changing the MINO Call From Number for One Call

1. Select the contact you would like to call from your address book

Click on the trackball or trackwheel

Choose Custom MINO Call
BB, changing default once, select contact BB, changing default once, click on custom MINO call
2. Choose Edit before Call

Enter the new Call From Number

Click on Dial
BB, changing default once, MINO menu, edit before call BB, changing default once, edit before call